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Hear all about staffing and training from some of the most knowledgeable industry leaders, recorded live at The Pub Show, part of Food, Drink & Hospitality Week 2024.

Raise The Bar: Empower Your Team With A Fresh Approach To Beer Education

Looking to raise the profile of your pub and elevate your customer experience? Start by building your team’s beer knowledge, so they can taste, describe, and recommend beers with confidence. WSET, the world’s leading provider of drinks education, offers qualification in wine, spirits, sake and now beer. Discover why their new beer training is a game-changer for those in the trade and enthusiasts alike and dive deep into the world of beer education with an exclusive behind-the-scenes look at the new Level 1 and Level 2 Awards in Beer courses.


  • Natalya Watson, Business Development Manager - WSET

Workforce: Putting The Spark Back in Pub Careers

Live from the Pub Stage at the Pub Show 2024, find out how BII are launching their new platform 'Workforce'! Hear first hand from BII CEO Steve Alton on why the platform has been created and how it will help bring new faces into the industry.


  • Steve Alton, CEO - British Institute of Innkeeping


  • Tyler Davidson Joyner, National Partnerships Manager - The Skills Network

  • Dawn Lawrence, Founder - HospitalityJobsUK

  • Nick Hemming, Chef owner - The Heron Malpas and The Flaming Chef Cornish Streetfood


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