Presenting you with a timely and popular collection of the biggest trends facing the industry from some of the most knowledgeable industry leaders, recorded live at The Pub Show, part of Food, Drink & Hospitality Week 2025.

Safer Pubs, Stronger Communities: The Role of Effective Training

Creating safe, inclusive spaces in pubs is about more than just checking boxes—it's about empowering venues to foster a culture of care and accountability. This panel explores why current safeguarding training often falls short and what can be done to fix it. Industry leaders will discuss challenges like inconsistent training standards, gaps in addressing critical issues such as spiking and harassment, and the struggles faced by front line staff in handling complex situations.

Learn how hands-on, scenario-based training, accessible refresher courses, and in-house safeguarding champions can make a real difference. Discover the benefits of partnerships with NGOs, local councils, and new technologies to enhance staff preparedness and improve reporting systems. Join us to explore how prioritising diversity, inclusion, and industry-wide certifications can create a safer future for all.

Speakers:

  • Eren Bessim, Training & Development Manager - Safer Business Network

  • Ian Graham, Chief Licensing Officer - Metropolitan Police

  • Ian Torpey, Business Development Manager - Greene King

  • Sam Mathys, Senior Policy Officer - Greater London Authority

How to Create Loyal and Resilient Pub Teams

Hear from top publicans on how to build up your pub team and promote resiliency. In partnership with the British Institute of Inkeeping.

Speakers:

  • Steve Alton, CEO - British Institute of Innkeeping (BII)

  • Joby Mortimer, Director Charity Operations - Licensed Trade Charity

  • Katy Moses, Founder & Managing Director - KAM

  • Ollie Coulombeau, General Manager - Bartons Mill

  • Steve Banks, Licensee - The Woodman

  • Tanya Wicks, Director of Legal Compliance & Operational Development - Barons Pub Company


 

Building Futures: Apprenticeships and Careers in the Pub Industry

Explore how investing in apprenticeships and training programs can nurture young talent, promote rewarding careers, and secure the future of the pub industry. This panel brings together top hospitality recruiters and pubs renowned for their successful training initiatives to share insights on attracting and retaining the next generation of professionals. Learn how robust development programs can enhance staff loyalty, elevate service quality, and position pubs as thriving career hubs. Join the discussion on how to champion pub careers and make a lasting impact.

Speakers:

  • Katie Deem, Director and Head of Hospitality & Leisure Sector - 4C Associates

  • Sandra Kelly, Skills Director - UKHospitality

  • Victoria Mavin, Owner - The Bellringer

  • Will Gennard, Managing Director - Talent Hive